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NPS survey
Measure loyalty with a 0-10 score and follow-up.
Measure loyalty with a 0–10 score and an open follow-up. Customize promoters, passives, and detractors paths with conditional logic in the document editor.
When to use it
- Quarterly NPS programs
- Post-support NPS
- Product-market fit pulse for early teams
Suggested fields
- 0–10 likelihood score
- What is the main reason for your score?
- Optional email
Open this template in the Parrotform guest builder. Customize questions with slash commands, add logic if you need it, then publish on cloud or self-host.
Use this templateQuestions & answers
Can I show different questions for detractors?
Yes. Branch on the score range with conditional logic so detractors see recovery questions.
Do you calculate NPS automatically?
You can use calculated fields for scores and totals. Full dashboard NPS charts are not a hosted analytics product yet — export or analyze in your stack.
Related templates
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Start from scratch in the same editor.